Cancellation and Refund Policy
At vR web studios, we strive to provide the best experience for our customers. This Cancellation and Refund Policy outlines the procedures and guidelines for cancelling orders and seeking refunds for products or services purchased through our website.
Before Shipment: If you wish to cancel an order before it has been shipped, please contact our customer support as soon as possible. We will make every effort to accommodate your request. If the cancellation is successful, any payments made will be refunded according to the refund policy below.
After Shipment: If your order has already been shipped, you may need to follow the return process outlined in our Return Policy (if applicable) to initiate a return and refund.
Eligibility: Refund eligibility varies based on the nature of the product or service purchased. Please refer to the specific product or service description for refund details.
Digital Products: Due to the immediate delivery and nature of digital products (e.g., software, downloadable content), all sales of digital products are final, and refunds will not be provided unless explicitly stated otherwise.
Physical Products: If you’ve purchased a physical product, our standard policy allows for refunds within 30 days of receiving the product. To initiate a refund, you must return the product in its original condition, with all accessories and packaging, within the specified timeframe.
Services: Refund policies for services (e.g., subscriptions, memberships, consulting) vary based on the type of service. Please refer to the specific service description or contract for refund details.
How to Request a Refund
Contact our customer support at to initiate a refund request.
Provide your order details and the reason for the refund request.
Follow any instructions provided by our customer support team to return the product (if applicable).
Refunds will be processed using the same payment method used for the original purchase.
Depending on your payment provider and bank, it may take 30 business days for the refund to appear in your account.
Certain circumstances may prevent us from offering refunds, such as:
Products damaged due to misuse, neglect, or accident.
Products returned without original packaging or accessories.
Refund requests submitted beyond the specified refund period.
If you have questions or concerns about our Cancellation and Refund Policy, please contact us.
By making a purchase on our website, you acknowledge that you have read, understood, and agreed to our Cancellation and Refund Policy. This policy is subject to change, and any updates will be posted on our website.